The privacy of your data — and it is your data, not ours! — is very important to us. We’ll only ever access your account to help you with a problem or fix a software bug.
Identity & Access
When you sign up for Clockcamp, we get authorization through Basecamp to access details about your account via Basecamp’s secure API. This is so we can provide seamless access to Clockcamp’s features, and send you invoices, updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission.
When you contact Clockcamp for support or questions, we’ll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we’ll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like survey responses, for as long as it makes sense.
The only times we’ll ever share your info are:
- To provide products or services you’ve requested, with your permission.
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
- If Clockcamp is acquired by or merged with another company — we don’t plan on that, but if it happens — we’ll notify you well before any info about you is transferred and becomes subject to a different privacy policy.
Law Enforcement
Clockcamp won’t hand your data over to law enforcement unless a court order says we have to. We flat-out reject requests from local and federal law enforcement when they seek data without a court order. And unless we’re legally prevented from it, we’ll always inform you when such requests are made.
Encryption
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Data isn’t encrypted while it’s live in our database (since it needs to be ready to send to you when you need it), but we take extensive measures to secure your data at rest.
Cookies
To improve our services and website, and provide more convenient, relevant experiences to you, we and our vendors may use “cookies”, “web beacons”, and similar devices to track your activities.
Deleted Data
When you cancel your account, we’ll ensure that nothing is stored on our servers past 30 days. Anything you delete on your account while it’s active will be deleted right away.
GDPR
Clockcamp is compliant with the General Data Protection Regulation (GDPR). Our compliance, data protection, and information security teams have prepared our services for GDPR. They’ve reviewed our data processing activities and made all necessary changes needed for compliance. Please contact hello@clockcamp.com if you have any questions regarding our adherence to this regulation.
Changes & Questions
Clockcamp may update this policy occasionally — we’ll notify you about significant changes by emailing the account owner or by placing a prominent notice on our site. You can access, change, or delete your personal information at any time by contacting our support team.
Questions about this privacy policy? Contact us at hello@clockcamp.com.